Terms and Conditions - Garden Maintenance Tufnell Park
1. Introduction
Welcome to our Garden Maintenance Services in Tufnell Park. By engaging our services, you agree to the following Terms and Conditions that govern the use of our services. Please read them carefully.
2. Services Offered
We provide a comprehensive range of garden maintenance services to ensure your garden remains vibrant and well-kept. Our services include:
- Lawn Mowing and Care
- Pruning and Trimming
- Weeding and Pest Control
- Garden Design and Landscaping
- Seasonal Clean-ups
- Soil Conditioning
- Planting and Replanting
2.1 Lawn Mowing and Care
Our lawn care services include regular mowing, fertilizing, and aeration to promote a healthy and lush lawn. We use eco-friendly products to ensure the safety of your family and pets.
2.2 Pruning and Trimming
We expertly prune and trim your plants and trees, encouraging growth and maintaining the aesthetic appeal of your garden. Proper pruning techniques help prevent disease and promote longevity of your plants.
3. Payment Terms
Payment for our services is due upon completion of each maintenance visit unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Invoicing
Invoices will be issued on a monthly basis, detailing the services provided and the associated costs. Please ensure payment is made within 14 days of receiving the invoice to avoid any service interruptions.
3.2 Late Payments
Late payments may incur a 5% fee after the due date. Continued late payments may result in the suspension of services until the outstanding balance is settled.
4. Cancellation Policy
Clients may cancel scheduled services with a minimum of 48 hours notice. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee equivalent to 50% of the service cost.
4.1 Rescheduling Services
We understand that schedules can change. Clients may reschedule services without penalty provided that a 48-hour notice is given.
5. Customer Responsibilities
Clients are expected to:
- Provide access to the property during scheduled service times.
- Ensure that all pets are secured or removed from the garden during maintenance.
- Inform us of any specific garden areas that require special attention or treatment.
- Report any issues or concerns promptly to allow for timely resolution.
6. Liability
While we take all necessary precautions to maintain your garden safely, we will not be held liable for any accidental damage resulting from unforeseen circumstances or factors beyond our control, including extreme weather conditions or pre-existing garden issues.
6.1 Insurance
Our company is insured for public liability to cover any accidental damage that may occur during our service visits.
7. Confidentiality
We respect our clients' privacy and ensure that all personal information provided is kept confidential. Information will only be used for the purpose of providing our services unless consent is provided otherwise.
7.1 Data Protection
Any data collected is stored securely and in compliance with relevant data protection laws. Clients have the right to access their personal data upon request.
8. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.
9. Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Termination
Either party may terminate the service agreement with a written notice of 30 days. Upon termination, any outstanding payments must be settled within the agreed payment terms.
10.1 Immediate Termination
We reserve the right to terminate services immediately in cases of non-payment, violation of terms, or any conduct that disrupts the service provision.
11. Force Majeure
We are not liable for any failure to perform our obligations due to causes beyond our reasonable control, including natural disasters, epidemics, or other unforeseeable events.
12. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
13. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and our company regarding the services provided, superseding any prior agreements or understandings.
14. Acceptance
By engaging our garden maintenance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.